At Boost Social Gifts, we strive to ensure that our customers are satisfied with their purchases. This Returns and Refunds Policy explains the conditions under which returns, exchanges, and refunds are accepted.

1. Eligibility for Returns

To be eligible for a return, your item must:

• Be unused, in the same condition as when you received it, and in its original packaging.
• Include the receipt or proof of purchase.
• Be returned within [X] days of the purchase date. (Specify a time frame such as 14 or 30 days)

Certain items are exempt from being returned, including:

• Gift cards
• Personalized or customized items
• Perishable goods (e.g., food, flowers) or digital/downloadable products

2. Return Process

To initiate a return:

1. Contact us at info@boost-social-gifts.com with your order number and reason for the return.
2. We will review your request and, if approved, provide you with instructions on where to send the return.

Please note that customers are responsible for paying the shipping costs for returning the item, and shipping costs are non-refundable.

3. Refunds

Once we receive your returned item and inspect it, we will notify you via email regarding the approval or rejection of your refund. If approved:

• A refund will be issued to your original payment method within [X] business days (Specify time, e.g., 5-10 business days).
• Original shipping fees are non-refundable.

4. Late or Missing Refunds

If you haven’t received a refund yet, please:

1. Check your bank account or contact your credit card company, as it may take some time before the refund is officially posted.
2. If you’ve done this and still haven’t received your refund, contact us at info@boost-social-gifts.com.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@boost-social-gifts.com with details of the issue. Once approved, we will provide instructions on how to return the defective or damaged item for an exchange.

6. Non-Returnable Items

Some products cannot be returned. These include:

• Personalized or custom-made items
• Digital downloads
• Perishable items

7. Changes to this Policy

Boost Social Gifts reserves the right to modify this Returns and Refunds Policy at any time. Any changes will be posted on this page, so please check back periodically.

8. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

Boost Social Gifts
Email: info@boost-social-gifts.com
Website: boost-social-gifts.com